Understanding consumer behaviour and “knowing customers” are never simple. Customers may say one thing but do another. They may not be in touch with their deeper motivations.
Consumer Behaviour. 8 Ways to Understand Buyers Read More »
Change is inevitable for every organisation to be healthy and productive while organisational development as a generic term embraces a wide range of intervention strategies
Organisational development (OD) and Change Read More »
Perhaps the main cause or source of poor industrial relations resulting in inefficiency and labour unrest is mental laziness on the part of both management and labour. Management is not sufficiently concerned to ascertain the causes of inefficiency and unrest following the laissez-faire policy until it is faced with strikes and more serious unrest. Even with regard
The Major causes of poor industrial relations Read More »
There are generally three main actors in the industrial relations,which are directly involved, namely, employees, employer and government or society: Employers as Actors in the Industrial Relations Employers possess certain rights vis-à-vis labors. They have the right to hire and fire them. Management can also affect workers’ interests by exercising their right to relocate, close or merge
3 Actors in the Industrial Relations System Read More »
Industrial relations define relationships between employers and employees toward each other in terms of supervision, direction, planning and coordination of organizational activities, with minimal human effort and functions; all this is done with an enthusiastic spirit taking into consideration the safety of all employees. Industrial relations may also be defined as relations between employees and
INTRODUCTION TO INDUSTRIAL RELATIONS Read More »
The significance of industrial relations is in the fact that their quality increase the efficiency and hence prosperity and other benefits to the organization.
The significance of industrial relations Read More »
There are a couple of principles of good industrial relations, but all depend on the efficiency of the players in the system. Here are the major principles: The willingness and ability of management and trade unions to deal with the problems freely, independently and with responsibility Recognition of collective bargaining. Desirability of associations of workers
PRINCIPLES OF GOOD INDUSTRIAL RELATIONS Read More »
The trade unions have a crucial role to play in maintaining smooth industrial relations. It is true that the unions have to protect and safeguard the interests of the workers through collective bargaining. Responsibilities of Trade Unions in maintaining industrial relations But at the same time, they have equal responsibility to see that the organizations do
Role of Trade Unions in Industrial Relations Read More »
This is a mutual ‘give and take’ transactional relationship between representatives of two institutions that is workers on one side and the employing organization on the other to the mutual benefit of both. In the unionized organization, the collective bargaining process can be thought of as a complex flow of events that occur in the determination
Collective Bargaining process in Industrial Relations Read More »
